


CX Case Maker 1:1 Coaching Session with Zack Hamilton
CX Case Maker™ 1:1 Review + Coaching Session
Build. Refine. Sell the Case for Change.
You’ve got the framework. Now it’s time to pressure test it—with someone who’s been in the room, faced executive pushback, and won budget by turning customer friction into business impact.
This 60-minute 1:1 session is your opportunity to work directly with Zack Hamilton, creator of The CX Case Maker, to sharpen your case, close internal gaps, and walk into your next exec meeting ready to win.
What’s Included:
Live 1:1 review of your draft or early-stage business case
Coaching to strengthen your problem framing, impact statements, and compelling event
Real-time guidance on how to speak to stakeholders in Ops, Finance, Tech, or the C-suite
A recording of the session + session notes for continued refinement
Zack’s personal playbook tips from 10+ years building business cases that get prioritized
Who This Is For:
CX leaders who are tired of hearing “we’ll think about it”
Practitioners preparing for an executive meeting or quarterly planning cycle
Anyone who downloaded the eBook and wants help applying the framework to their business
Walk Away With:
A high-impact, executive-ready business case
Strategic confidence to lead the conversation, not just participate
Language and positioning that gets you funding—not just feedback
What Happens Next
After you complete your purchase, Zack will personally reach out via email within 24 hours to coordinate next steps and schedule your 1:1 coaching session. You’ll choose a time that works for you, and Zack will come prepared to dive deep into your business case and CX strategy.
CX Case Maker™ 1:1 Review + Coaching Session
Build. Refine. Sell the Case for Change.
You’ve got the framework. Now it’s time to pressure test it—with someone who’s been in the room, faced executive pushback, and won budget by turning customer friction into business impact.
This 60-minute 1:1 session is your opportunity to work directly with Zack Hamilton, creator of The CX Case Maker, to sharpen your case, close internal gaps, and walk into your next exec meeting ready to win.
What’s Included:
Live 1:1 review of your draft or early-stage business case
Coaching to strengthen your problem framing, impact statements, and compelling event
Real-time guidance on how to speak to stakeholders in Ops, Finance, Tech, or the C-suite
A recording of the session + session notes for continued refinement
Zack’s personal playbook tips from 10+ years building business cases that get prioritized
Who This Is For:
CX leaders who are tired of hearing “we’ll think about it”
Practitioners preparing for an executive meeting or quarterly planning cycle
Anyone who downloaded the eBook and wants help applying the framework to their business
Walk Away With:
A high-impact, executive-ready business case
Strategic confidence to lead the conversation, not just participate
Language and positioning that gets you funding—not just feedback
What Happens Next
After you complete your purchase, Zack will personally reach out via email within 24 hours to coordinate next steps and schedule your 1:1 coaching session. You’ll choose a time that works for you, and Zack will come prepared to dive deep into your business case and CX strategy.
CX Case Maker™ 1:1 Review + Coaching Session
Build. Refine. Sell the Case for Change.
You’ve got the framework. Now it’s time to pressure test it—with someone who’s been in the room, faced executive pushback, and won budget by turning customer friction into business impact.
This 60-minute 1:1 session is your opportunity to work directly with Zack Hamilton, creator of The CX Case Maker, to sharpen your case, close internal gaps, and walk into your next exec meeting ready to win.
What’s Included:
Live 1:1 review of your draft or early-stage business case
Coaching to strengthen your problem framing, impact statements, and compelling event
Real-time guidance on how to speak to stakeholders in Ops, Finance, Tech, or the C-suite
A recording of the session + session notes for continued refinement
Zack’s personal playbook tips from 10+ years building business cases that get prioritized
Who This Is For:
CX leaders who are tired of hearing “we’ll think about it”
Practitioners preparing for an executive meeting or quarterly planning cycle
Anyone who downloaded the eBook and wants help applying the framework to their business
Walk Away With:
A high-impact, executive-ready business case
Strategic confidence to lead the conversation, not just participate
Language and positioning that gets you funding—not just feedback
What Happens Next
After you complete your purchase, Zack will personally reach out via email within 24 hours to coordinate next steps and schedule your 1:1 coaching session. You’ll choose a time that works for you, and Zack will come prepared to dive deep into your business case and CX strategy.