🎙 The Podcast (That Doesn’t Feel Like One)
Imagine this:
A pub chat.
A coffee run.
A quick hallway meetup with someone who gets it.
That’s what this podcast is.
No long intros. No buzzword bingo. No “thought leadership theatre.”
Just real conversations about what’s broken in CX—and how to fix it.
💥 One topic. Three player tips. Done.
Whether it's NPS-worship, CX being stuck in a silo, or post-purchase getting ignored, each episode takes one problem, breaks it down, and gives you three tactical tips to unf*ck it.
You’ll hear from CX leaders, operators, doers—not talkers—who are actually in the work and making it happen.
🎧 Plug in when you’ve got 15 minutes and want something real.
💬 Got Something That Needs Unf*cking?
Pitch your CX topic and let’s talk about it—real talk, no fluff.