Built by a CX Practitioner, Not a “Thought Leader”
This framework was created in the trenches—not on a whiteboard. It’s been tested, refined, and used inside real brands to secure investment, drive retention strategies, and influence exec-level decisions.
“Most CX decks get stuck in inboxes. This one gets traction.”
“This framework finally got my CFO to stop asking what NPS means and start asking how fast we could implement.”
“I used The CX Case Maker once. Got buy-in from Product, Ops, and Marketing in the same meeting. That’s never happened before.”
the cx case maker
The CX Case Maker™:
Prove the ROI of CX in One Page
Download the tool top CX leaders use to build influence, win cross-functional support, and secure buy-in—fast.
What It Is:
The CX Case Maker™ is your go-to template for turning CX strategy into business impact.
Built for CX pros who are tired of being told “not now” by the business, this one-pager helps you:
✅ Clearly define the problem in business terms.
✅ Map your solution to outcomes the C-suite cares about.
✅ Show ROI without a 40-slide deck or data nobody reads.
Why It Works:
✅ Executive-ready, revenue-focused.
✅ Designed to speed up alignment across CX, ops, and marketing.
✅ Built to get a “yes” without waiting for permission.
What You’ll Walk Away With:
A plug-and-play template to influence and get CX initiatives prioritized.
A structure that turns experience work into a strategic asset.
A fast path to owning the internal CX narrative.
Who It’s For:
CX leaders who need buy-in but don’t want to beg for it.
Practitioners ready to stop reporting and start influencing.
Teams looking to align faster and move smarter.